SUNNY GROUP VS MICROGAMING - THE REAL STORY?
by AmateurSleuth
August 7, 2002
Time has passed since Sunny Group of Casinos and Microgaming Software have
severed their business relationship.
In that time, several reports have been made about the circumstances that
caused this to happen. Below are excerts from articles, and links to the
complete articles, that relate the story from both points of view.
Note that some of these references are from Press Releases from the affected
companies.
FROM PRWEB
http://www.prweb.com/releases/2002/3/prweb35964.php
SUNNY CASINOS PRESS RELEASE
"...An International auditing company is employed by Microgaming
and Casino Fortune to review the output of the random number
generator embedded in the Microgaming software used by Casino
Fortune. The auditing company confirms that the generator
consistently produces random numbers and is a fair basis for the
outcome of games that have been played. Presently, Casino
Fortune is not convinced that this is accurate.
The January 2002 audit report was released late February. At that time
December’s report had also not been sent. Casino Fortune repeatedly asked
for the figures, which are usually published to its customers...
...On 20th February Casino Fortune’s IT Director wrote again "We are very
concerned about our payout percentages. We also have not received our
audit reports for the last 2 months. I was forced to review the previous
problem we had sometime ago regarding payout percentages as shown in
emails below….”
The IT Director made reference to a November 2000 settlement Microgaming
made with several licensees after it was suspected that they (Microgaming)
had tampered with the random numbers generator causing losses. The
Director copied letters from other operators who claimed that the settlement
represented only one fifth of what was actually lost...
On March 17th, credits for guest customer accounts were tampered with.
Upon investigation, it was proven that this was not caused by any employee
of Casino Fortune. Microgaming was promptly contacted and they denied
any allegation that their staff had anything to do with the interferences.
Casino Fortune attempted to no avail, to speak directly to the Microgaming
principle, Martin Moshal. Mr. Moshal did not respond to emails and his
cellnumber was no longer active.
"
These are serious allegations from Sunny Casinos regarding whether
Microgaming actually paid a settlement to a complainant, in essence
admiting some wrongdoing.
In fact, the registered owner of the domain name "Microgaming.com"
is now listed as "David Black". Attempts to contact Mr. Black have been
unsuccessful.
Microgaming issued the following Press Release on March 27, 2002:
http://www.casinomeister.com/news/march2002.html#microgamingpr
MICROGAMING PRESS RELEASE
"MICROGAMING REGRETS TO ANNOUNCE THAT THE SOFTWARE LICENCE
AGREEMENT WITH THE SUNNY GROUP OF COMPANIES (WHICH OPERATES
CASINO FORTUNE, MAPAU AND MIAMI BEACH CASINO) HAS BEEN
TERMINATED.
Sunny Group has not been settling its outstanding licensing fees for some
time, and its current licensing fees were severely in arrears. Microgaming
was left with no alternative but to terminate the Software Licence Agreement
with the Sunny Group. Notice of the termination was given and confirmed
by Microgaming's lawyers.
Microgaming and the Sunny Group have had a long relationship. The
termination was not taken lightly and was done with a heavy heart.
Microgaming is doing everything possible to assist the Sunny Group
of casinos to finalise its data so that it can pay out its players.
Microgaming has noted a press announcement from Sunny Group, stating
that the licence was terminated by the Sunny Group, and citing a variety
of spurious grounds for this. The allegations made in support of these
grounds in the release, are quite simply false, and are known to the
Sunny Group to be false. Microgaming regrets that the Sunny Group has
sought to hide its financial embarrassment in this manner."
Reports of malicious conduct against Casino Fortune, were also alleged
by Sunny Casinos in a subsequent Press Release dated May 8, 2002.
FROM CASINO TIMES NEWS:
http://www.casinotimesnews.com/APR2002/press_release_sunnygroup_2.htm
SUNNY GROUP PRESS RELEASE
"...On April 6th an anonymous mailer sent a Trojan Virus in a promotional
offer seemingly from Casino Fortune to some Casino Fortune customers who
had signed an online petition against Microgaming. This resulted in a crash
on their hard drives. I guess this is a strategy to make people fearful of
playing with us. The few players that reported this incident were given new
hard drives to accommodate their misfortune, said Anand Rajkumar,
Promotions Director.
On April 7th, Jackpot.com/Vendare Group began spamming subscribers with
promotional email sent as coming from Casino Fortune. Further down the
page the name Atlantic Casino Fortune is given. The registered address of
Atlantic Casino Fortune is an Isle of Man address used by Microgaming...
In the same Press Release, Casino Fortune claims to have received the
following email:
"On May 5th, 2002 Casino Fortune received the following email, which was
traced to a Johannesburg address:
Random number generators work in the following fashion:
1. Take a range of fractions (usually between 0 -1) and run the random
function on the range.
2. Then apply this fraction to the actual range of numbers that you are
interested in (e.g. in a card game with 4 decks the probability of choosing
an arbitrary each card decreases by a factor of 4)
3. What you can do to influence the outcome is to weight the outcome
based upon some other event by applying a variable to the function you create
that generates the outcome.
If you want it to be truly random you can weight the values based upon some
value, which is infinitesimal such as the current server time down to
microseconds.
By the same token you can also pass a blank variable, which will register
as a NULL value, and then at any point in time to weight the outcome values
upwards or downwards, you can then pass a non-null variable and this will
then skew the outcome of the randomness.
Basically this is how the Random Number Generator (RNG) works:
1. Client software connects to the port on the Gaming server.
2. Client software requests a game that player wants.
3. Player requests to be dealt or to spin
Client software connects to gaming server and asks for a random number to
be generated on a specific port.
4. Based upon the weighting of the RNG the result will come back as within
probability or skewed.
5. On the MGS Gaming server the following parameters are passed to the
RNG: game, game type, time (hh:mm:ss:ss.sss) and client parameters
request # etc. The MGS Gaming server RNG service can be weighted
according to a variable that is usually left blank.
6. Request result is then recorded and sent back to the client."
At this time, it is not known which casino Microgaming is alleged to have
paid a financial settlement. However, this information would, if true,
validate Sunny Group's concerns about the validity of Microgaming's
Random Number Generator.
It should also be noted that PriceWaterhouseCoopers(PWC) only
validates information provided by Mircogaming itself, and does not
have access to the Random Number Generator itself. Consequently,
PWC is confirming the Payout Ratio based only on Microgaming's own
reports.
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